IRVINE, Calif.--(BUSINESS WIRE)--For more than two decades, CallTek, an international white-label support company for technology operators and service providers, has transformed Call Center support ...
Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...
Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals in the ...
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