How can unexpected successes be replicated? How can failures be mitigated? What steps can be taken to prevent future catastrophes? These are questions that every organization must grapple with, and ...

Continuous process improvement can benefit all aspects of life — from personal New Year’s resolutions to complex drug development. In a world where two-thirds of planned improvement initiatives fail, ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

The Interactive Customer Evaluation system is a Department of Defense web-based program that allows customers to provide feedback on services offered at Fort Novosel and is a driver for continuous ...

Toby O'Rourke is the President & CEO of Kampgrounds of America, Inc. and a thought leader in outdoor hospitality and travel. In the past few years, my company undertook a big surge of new property ...

Lean Six Sigma is a structured, data-driven approach to quality and waste reduction that integrates seamlessly with Agile, ...

Discover how to unlock your organization’s potential for growth and innovation by fostering a culture of continuous improvement, leading to increased productivity, employee engagement, and long-term ...

The Secretary of the Army established the Army Recruiting and Retention Task Force (ARTF) in August 2022 to identify opportunities for long-term change and close the accessions gap. The Army depends ...

Delivering incremental process improvement in the cloud requires sufficient visibility of networks and applications for monitoring and management, particularly when workloads are less than static or ...

Continuous performance management can boost morale and improve communication. Learn how to implement continuous performance management in your company.