Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. My friend, David Horsager, is the world’s leading expert on ...

A small business in Natick is working to protect its reputation and warn customers after suspected scammers used the ...

As we navigate through 2024, the stakes are higher than ever when it comes to your business's online reputation. The repercussions of a tarnished online image can be devastating. Social media ...

The aptly named online reputation management firm Reputation.com Inc. has a lot more money in the bank today after closing on a $150 million minority growth funding round. The round was led by Marlin ...

Opinions expressed by Entrepreneur contributors are their own. Business reputation is the public perception of the brand, its products or services and its treatment of employees and customers. A good ...

Customer experience and satisfaction is key for OEMs and dealers. An unhappy customer could turn into more lost business. We spoke to Kia UK and CX consultants ‘Reputation’ to learn more. The Internet ...

Reputation experience management software provider reputation raised $150 million, Canto announced DAM software updates and more news from customer experience. Reputation, a provider of reputation ...

Pam Dodrill has been named Chief Customer Officer, focused on championing the experience of Reputation's fast-growing customer base. Brad Null, a data scientist expert and UCLA artificial intelligence ...

Widewail’s Q2 2025 Voice of the Customer Report crowns Vaughan Automotive the top automotive group in America, leading the industry in engagement & response. We are honored to be recognized on this ...