The modern business world is driven by data and some of the most valuable is customer data. Finding the best way to satisfy customers requires studying their needs and that means analyzing the data ...

RAILWAY AGE, MARCH 2020 ISSUE: The December 2019 Big Data in Railroad Maintenance Planning Conference, held at the University of Delaware, continued to highlight the advances the railroad industry is ...

Chad M. Topaz and Tyrone Bass suggest five steps researchers can take to make more inclusive choices when collecting and analyzing data. Colleges and universities are investing heavily in data science ...

The voice of the customer (VoC) has long been a crucial determinant of business success. As companies focus more on customer experience, understanding the customer's voice becomes paramount. This is ...

Using your data to uncover information makes leaders more insightful about areas of the business you cannot always see. Understanding new customer expectations and collecting robust data to manage the ...

As statistics continues to play an ever more important role in society, equal access to data resources in developing countries is becoming more essential. Yet the ability to collect good data, the ...

In today’s chaotic world, professional intelligence analysts must contend with nearly endless data streams, which risk overwhelming them while also exacerbating the impact of cognitive biases. Is AI ...

Collecting and using operational data on refugees, stateless populations, and others who have been forcibly displaced is an essential tool for UNHCR, the UN Refugee Agency, and partners to be able to ...

In the humanitarian aid community, research methods have traditionally skewed toward the qualitative: Participant interviews, focus groups, and field surveys have been the predominant tools ...