Almost everyone has to deal with customer service at some point. In fact, 88 percent of the people surveyed recently by the Consumer Reports National Research Center had done so in the past year—to ...

Angie’s List ads are everywhere, including on television, radio, websites, and billboards. And although the ads make the site sound appealing, they sometimes hide one crucial point: Angie’s List has a ...

ATLANTA — A pair of Atlanta-based companies made Forbes Magazine’s inaugural “Best Customer Service 2024″ list. The magazine worked with data analytics company Hundred X to conduct a year-long survey.

DALLAS — Two well-known automotive service businesses cracked the top 10 in a new survey that gauges customer service. Les Schwab Tire Centers and Discount Tire/America's Tire cracked the Top 10 in ...

Publix Super Markets ranked first among supermarkets in the Newsweek 2021 America’s Best Customer Service list For the study, Newsweek partnered with global data research firm Statista to identify ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...