Quality assurance and quality control ensure that your products or services meet your customers' expectations. A quality assurance team conducts activities that validate quality requirements. This ...

Creating high quality products keeps your customers loyal and your employees engaged. You can create a quality assurance program by defining standards and outlining the steps necessary to achieve them ...

Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...