The following article is written by Mary Sturm, VP of clinical operations for Surgical Management Professionals. As the saying goes, “You only have one chance to make a first impression.” For many of ...

Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...

Strictly speaking, if you have a rigorous quality process in place, there should be no reason for a discussion of rework. In fact, it might be said that rework is the result of not having rigorous ...

Hospital leaders and strategists must adopt Baldrige criteria to improve quality and processes for not just a shot at a prestigious award, but to ensure the best, most efficient care possible for ...

Editor’s note: This article is the first in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. In June 2022, the AICPA’s Auditing ...

In the article that accompanies this editorial, Ray et al 17 found that surgical quality as defined by process measures was associated with patient survival after resection for early-stage ...

Quality management systems (QMS) have been in place since the beginning of the Industrial Revolution. They were used to manage and curtail defects in products and eventually evolved to become a set of ...

Owners must manage capital projects well to keep costs under control and ensure a high-quality product is delivered on time. Good communication, sound procedures and processes, and high-tech tools can ...

Software quality is a multifaceted concept that encompasses not only the functional correctness of software systems but also the structural soundness that underpins long‐term maintainability, ...

When customers feel that they can count on the consistent quality of your products, they're more likely to give you their repeat business. Consistent quality takes hard work, attention to detail and ...

No matter what they churn out at the end of the line, manufacturers are always searching for ways to lower costs and accelerate production without sacrificing quality. It all comes down to automation ...