Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

Although queuing, or taking a place in line, is rarely anyone's favorite activity, it's the cornerstone of efficiency and organization for many companies. The idea is simple: At any given moment, ...

A SeaTac airport employee verifies that the reservation of SEA Spot Saver virtual queuing customer. Photo Credit: Courtesy of VHT Theme park aficionados have gotten used to queuing virtually in recent ...

We live in a data-driven age, and nowhere is data more important for your business than in your ability to know your customers. For brick-and-mortar locations, gathering the insights needed to deliver ...

Delta Air Lines announced it would be adding virtual queuing on its Fly Delta app this week. Compared to a pager issued by a restaurant as you wait for your table, Delta said the virtual queuing would ...

Growing up, while other boys dreamed of being astronauts or NFL quarterbacks, one of the authors (we won’t say which) dreamed of being a message queue programmer. While the NFL quarterback gets all ...