Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...
Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to ...
Flip, a startup that claims to offer an Amazon Alexa-like voice AI experience for businesses, has raised $20 million in a ...
For a decade, retailers fought to keep bots off their websites. At the National Retail Federation conference in New York, The ...
WhatsApp is allowing AI providers to continue offering their chatbots to users in Brazil, days after the country's ...
WhatsApp is still enabling AI providers access to users in Brazil as the country ordered the firm to halt restrictions imposed under a new policy.
VIB is prioritising consistent customer experience across saving, spending, and borrowing as a core driver of sustainable growth.
Learn how to build a quantum-resistant zero trust architecture for MCP hosts. Protect AI infrastructure with lattice-based crypto and 4D access control.
South East Water is under investigation by the industry watchdog after repeated outages since November have left tens of ...
New tool enables enterprise-scale evaluation of production AI agents through digital twins and synthetic customers.
Agentic AI vendor triples valuation in seven months to $3B to fuel global expansion of agentic customer experience platform.
These high-risk, high-reward stocks could generate huge gains if they can become market leaders in their respective fields.