Three businesses in California were honored by City Beat News for providing outstanding customer service, all of them ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential communication gaps for ...

September 24, 2025 Add as a preferred source on Google Add as a preferred source on Google We may earn a commission from links on this page. If you're calling Walmart's 1-800-925-6278 (1-800-WALMART) ...

Each year, Commercial Integrator diverts our attention from integrated technology design and application and, instead, focuses on the nuts and bolts of supplier service. Across categories like general ...

The Secret Service said it has foiled a telecommunications network of tens of thousands of devices that could have been used to wipe out cell networks in New York City, all while world leaders ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

On July 29, 2025, Sens. Ruben Gallego (D-AZ) and Jim Justice (R-WV) introduced the Keep Call Centers in America Act of 2025. The act targets the offshoring of call center operations, imposes new ...

The global communication platform as a service (CPaaS) market is anticipated to witness significant expansion. The market is valued at USD 14.7 billion in 2025 and is poised to reach approximately USD ...

TROY, Mich.: 10 July 2025 — Cost of service and performance and reliability satisfaction of business internet service has boosted overall satisfaction, according to the J.D. Power 2025 U.S. Business ...