Verizon on Thursday said it's offering a $20 credit to customers affected by a widespread service outage on Wednesday .

Verizon says a software problem caused the glitch and they are conducting a postmortem, but experts say outages are "a fact ...

U.S. wireless carriers are averaging nine or fewer problems per 100 uses, according to a new J.D. Power study Network quality ...

Verizon hasn't shared details of what caused Wednesday's massive service blackout, but a network expert shared what he thinks happened.

Verizon customers nationwide reported widespread service outages starting around noon ET on January 14, with more than ...

Verizon has finally confirmed what caused yesterday's nationwide outage. The company shared a statement with Mashable, ...

The nation's largest wireless carrier announced it will give affected customers a $20 credit "to provide some relief." ...

Verizon, the country's largest cellphone provider, apologized Wednesday night after issues lasting much of the day left ...

On4, Verizon's network faltered, leaving many customers unable to connect. A $20 credit is being offered as a small relief amid the restored services.

Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief ...

The outage lasted more than 10 hours and brought voice and data services to a halt for many customers of the country's ...

DAVID SAID HE WAS THROUGH PAYING FOR EXTRAS HE DIDN’T NEED. I DIDN’T UNDERSTAND WHY I WAS PAYING SO MUCH. I COULDN’T GET ...